The workshop phone, seen from the mechanic's side
A garage phone tends to ring at the worst moment: with a wheel off, a diagnostic running or a customer at the counter. The calls themselves are predictable. Drivers want a service slot, a tyre change before the weather turns, an opinion on a warning light, or to know whether their car is ready to collect. Missing them is costly, because a driver with a problem rarely waits for a callback. They ring the next garage on the map.
Voxiora takes those calls for you. It books work by job type into your workshop's Google Calendar, so the day is planned around real capacity, and it asks for the make, model, registration and symptoms before the car arrives. It quotes only the price ranges you supply, says clearly that the final price follows an inspection, and sends breakdowns or safety concerns straight to the workshop.
What drivers ask, and what Voxiora does with it
Caller
“Can you do a full service next week?”
Voxiora
Asks for the vehicle and preferred day, books a slot long enough for a full service and confirms the time.
Caller
“My tyres are stored with you. Can I swap to winters?”
Voxiora
Asks the questions you define, such as storage or tyre size, then books the change in a free slot.
Caller
“There's a vibration through the steering wheel.”
Voxiora
Collects make, model, year, registration and the symptom, books a diagnostic slot and flags anything your rules treat as safety-critical.
Caller
“Is my car finished?”
Voxiora
Reads the job status from a connected sheet or system, or leaves a callback request so the right person rings back.
Caller
“Roughly how much for new brake pads?”
Voxiora
Gives the price range you've provided and explains that the final figure depends on what the mechanic finds.
Caller
“I've broken down on the ring road.”
Voxiora
Transfers the call to the workshop at once with a short note, or takes the location and number if nobody can answer, as your rules say.