Why property enquiries are lost between viewings
An agent's day is spent away from the desk: showing homes, valuing others and driving between them. Enquiries keep coming regardless, and they peak in the evening, when people browse listings from the sofa. Most callers want the same handful of facts before deciding whether to view. When the call goes unanswered, many simply ring the next agency with a similar home on its books, and the lead is gone before anyone knew it existed.
Voxiora answers on your agency's behalf from the property pages on your website. It asks the qualifying questions you set, from budget and timing to financing and pets, and books viewings directly into the listing agent's Google Calendar. Offers and other serious leads are passed to the agent straight away, and every conversation ends as a short summary you can send on to your CRM.
Calls an agency gets every day, and what Voxiora does
Caller
“Is the house on Linden Crescent still available?”
Voxiora
Answers from the listing page (price, rooms, size, key features and availability), then offers to arrange a viewing.
Caller
“Could I see it on Saturday morning?”
Voxiora
Checks the listing agent's Google Calendar, books a free viewing slot and records the caller's name and number.
Caller
“Is there a garden? How far is the station?”
Voxiora
Answers what the listing states and notes anything it doesn't know as a question for the agent, rather than guessing.
Caller
“We're thinking of selling. Can you value our flat?”
Voxiora
Takes the address, property type and timescale and books a valuation with an agent who covers that area.
Caller
“I'd like to put in an offer.”
Voxiora
Does not negotiate. It transfers the call to the agent or records the offer as a priority message.
Caller
“I'm a landlord looking for a letting agent.”
Voxiora
Asks your landlord questions, explains the services listed on your website and books a call or visit with your lettings team.