The trades phone: ringing while you're on the job
Trade work happens on site, with both hands busy and often a radio playing in the background. The phone doesn't wait for a convenient moment, and the people calling are frequently in a hurry: a leak, a dead circuit, a boiler that won't fire. If you don't answer, they ring someone else. Routine enquiries are hardly easier to handle from a job, because booking a quote properly needs the address, the problem and a time that fits around the work already in your diary.
Voxiora answers whenever you can't. It records what the job is, where it is and how urgent it sounds against your rules, then books quotes and visits into your Google Calendar. Genuine emergencies go straight through to you or whoever is on call, with the details already gathered, and everything else waits as a clear summary you can read between jobs.
What customers ring a tradesperson about, and what Voxiora does
Caller
“There's water coming through my kitchen ceiling.”
Voxiora
Gives the safety steps you've set, such as turning off the stopcock, then transfers the call at once to whoever is on call, with the address.
Caller
“Could you quote for a new consumer unit?”
Voxiora
Records the job, the address and preferred days and books a survey or quote visit in your calendar.
Caller
“What's your call-out charge?”
Voxiora
Shares the fees and ranges you choose to publish and makes clear that the final price follows the visit.
Caller
“Can you come on Thursday morning?”
Voxiora
Offers free times or windows from your Google Calendar and books the one that suits.
Caller
“Do you cover Ashford?”
Voxiora
Checks your service area and, if the address falls outside it, tells the caller politely rather than booking.
Caller
“Your engineer said he'd be here at two.”
Voxiora
Takes a message and, on the Pro plan and above, alerts you in real time so you can call the customer from the van.